To file a paper claim, contact your benefits administrator or download the claim packet from this website to download, complete and print the claim packet. A typical application for disability benefits contains the following documents:
Completed forms may be mailed to:
The Standard Benefit Administrators
P.O. Box 5031
White Plains, NY 10601
Or, if you prefer, you may fax completed forms to our office at 1-800- 378-8631.
After the benefit waiting period as outlined in your group policy is served, long-term disability benefit payments are paid in arrears on a monthly basis based on the date of disability and are mailed directly to your residence. Long-term disability benefit payments that are payable for retroactive claims will be paid immediately following claim approval.
If you have already filed a claim, please call The Standard’s Disability Benefits toll-free number at 1-800-426-4332. If you are looking for general information, please contact your benefits administrator.
It is your responsibility to follow the normal City of Detroit absence reporting procedures by notifying your manager or supervisor of your absence.
Report a claim as soon as you believe you will be absent from work beyond 180 calendar days. If you are uncertain about how long you will be absent or whether you should file a claim or not, we suggest that you file your claim. This offers you some peace of mind and allows for The Standard to begin its review and issue a timely payment if appropriate.
Once The Standard receives the required paperwork, which includes the Employee’s Statement, Employer’s Statement, Attending Physician’s Statement and Authorization to Obtain and Release Information, your benefits analyst will contact you to discuss any additional information that may be necessary to complete the processing of your claim and to answer any of your questions.
You will be asked to provide the following information – in addition to other questions about your absence:
Please visit the online system www.mydetroitbenefits.com to enroll your retired spouse. Eligibility Documentation is required.
You may also call toll-free (855) 224 6200 to compl...
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Detroit, Michigan 48226
(800) 339-8344 / (313) 224-3362
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